Payment & Order Policy

Please note that all orders are processed only after full prepayment.
We accept Visa and Mastercard. Unfortunately, we do not accept American Express or direct bank transfers to card numbers.Once your payment is successfully processed, you will receive an order confirmation email with the estimated shipping date.For any additional inquiries, feel free to contact us at HELLO@KULAKOVSKY.ONLINE
We’re always happy to assist you.

Thank you for your trust and understanding.

Shipping

Within Ukraine:
We offer free courier delivery via Nova Poshta.
As soon as your order is shipped, you will receive an email with a tracking number.

International Shipping:

Worldwide delivery is carried out via Nova Post or EMS to the address specified during checkout.
Shipping cost is calculated individually depending on the destination country.
Delivery time may also vary based on the destination.
You will receive an email with a tracking number once your order has been dispatched.
Free EMS or Nova Post shipping is available for orders over €1000.
Please note: taxes, customs duties, and additional charges are the responsibility of the buyer.
We do not ship to Crimea, Russia, or Belarus.

If you need further information, please contact us at:
HELLO@KULAKOVSKY.ONLINE

Upon Delivery

Please inspect the item for integrity and accuracy immediately upon receipt, without leaving the Nova Poshta branch or courier delivery point.
All claims regarding product condition must be submitted within 24 hours of receiving the item.

In case of visible damage or discrepancies, please contact us at:
HELLO@KULAKOVSKY.ONLINE

Shipping Coverage

We ship to over 180 countries worldwide.